— Legal

Accessibility

LAST UPDATED · MAY 14, 2026

Ceenor is committed to ensuring ceenor.com is accessible to everyone, including people who use assistive technology. We target Web Content Accessibility Guidelines (WCAG) 2.1 Level AA across the entire site.

What we support

  • Screen readers: tested with NVDA (Windows) and VoiceOver (macOS, iOS).
  • Keyboard navigation: all interactive elements are reachable via Tab. Focus states are visible.
  • Color contrast: body text meets 4.5:1 ratio against background. Headings meet 3:1.
  • Alt text: all product and lifestyle images have descriptive alt attributes.
  • Form labels: every input has a programmatically associated label.
  • Resizable text: the site scales cleanly to 200% zoom without loss of content.
  • Motion: users with prefers-reduced-motion set in their OS see static UI (no marquee, no auto-play).

How we test

  • Automated audits with axe DevTools and Lighthouse on every release.
  • Manual screen-reader testing on key flows: home → product → cart → checkout.
  • Quarterly external audit by Deque Systems (next: Q3 2026).
  • Real-user feedback via the contact channels listed below.

Known limitations

We are honest about what is not yet perfect:

  • The color-swatch picker on product pages uses ARIA roles correctly but the focus ring on Stone (warm beige) is lower contrast than we'd like. We're improving this in the next release.
  • Some marketing PDFs (warranty cards, manuals) are not yet fully tagged. Let us know if you need an accessible version — we email it within 1 business day.
  • Live chat (Gorgias) is keyboard-accessible but its color contrast in dark mode does not meet AA. We use the light theme by default.

Report an issue

If you encounter a barrier on ceenor.com, please tell us. We treat accessibility issues with the same priority as security issues.

  • Email: accessibility@ceenor.com (monitored Mon–Fri, replies within 1 business day)
  • Phone: 1-888-555-0142 (Mon–Fri 9 AM – 6 PM CST)
  • Mail: Ceenor Inc., Attn: Accessibility, 2150 N Stemmons Fwy Ste 300, Dallas, TX 75207

If you can, include the URL where you saw the issue and the assistive technology you were using. Screenshots help but are not required.

Compliance with US law

This statement is provided in alignment with the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act. We treat accessibility as a continuous effort, not a checkbox.