— Legal

Privacy

LAST UPDATED · MAY 14, 2026

This policy explains what personal information Ceenor Inc. ("Ceenor", "we", "us") collects, why we collect it, how we use it, and the rights you have under US privacy laws including the California Consumer Privacy Act (CCPA/CPRA) as amended effective January 1, 2026.

If you live in California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you have additional rights described in Your Rights.

1. What we collect

We collect three categories of information:

  • You give us directly: name, shipping address, billing address, email, phone (if you opt in), order contents.
  • Automatically when you browse: IP address, browser type, device type, pages visited, referrer, time on site, items added to cart.
  • From payment processors: Shopify Payments, Shop Pay, PayPal, Apple Pay, Google Pay, Klarna, and Afterpay handle your card details directly. We never see or store full card numbers.

2. Why we use it

  • Process and ship your order, communicate about it (shipping updates, delivery confirmation, returns).
  • Provide customer support when you contact us.
  • Detect fraud and protect our store and customers.
  • Send marketing emails — only if you opt in. You can unsubscribe in one click on every email.
  • Improve product pages and site performance via aggregate analytics.
  • Comply with tax, accounting, and legal obligations.

3. Who we share with

We share only what is necessary, only with parties bound by data-protection contracts:

  • Shopify Inc. — our store platform, hosting, and checkout.
  • Shipping carriers (USPS, UPS, FedEx) — name and address for delivery.
  • Payment processors (Shopify Payments, PayPal, Klarna, Afterpay) — order amount and contact info.
  • Email platform (Klaviyo) — name and email if you opt in to marketing.
  • Analytics (Google Analytics 4, with IP anonymization) — aggregate browsing data.
  • Government authorities when legally required (subpoena, court order).

We do not sell your personal information for money. We do not share your data with advertisers for cross-context behavioral advertising. If this changes, we will update this policy and post a clear notice.

4. Your rights

Under CCPA/CPRA and similar state laws you have the right to:

  • Know what personal information we have about you.
  • Access and download a copy of your data.
  • Delete your data (subject to limited legal exceptions, e.g. completed orders we must keep for tax purposes).
  • Correct inaccurate information.
  • Opt out of sale or sharing for cross-context behavioral advertising — see Do Not Sell or Share.
  • Limit use of sensitive personal information — we do not collect SPI as defined by CPRA.
  • Non-discrimination — exercising any of these rights will never affect the price you pay or the service you receive.

To exercise any right, email privacy@ceenor.com or call 1-888-555-0142. We respond within 45 days.

5. Do Not Sell or Share My Personal Information

Ceenor does not sell personal information for monetary value. We do not engage in cross-context behavioral advertising. To submit an opt-out request anyway:

Global Privacy Control (GPC): Our site detects the GPC browser signal as a valid opt-out request, in compliance with California Attorney General guidance. If your browser sends GPC, we treat it as your opt-out and you do not need to click anything.

6. How long we keep data

Order records: 7 years (US tax requirement). Marketing email subscriptions: until you unsubscribe. Analytics: 26 months (Google Analytics default), aggregated and anonymized after 14 months. Support tickets: 3 years.

7. Children

Ceenor products are sold to adults. We do not knowingly collect data from anyone under 13. If you believe we have, contact us and we will delete it.

8. Cookies and tracking

We use a small number of cookies: session cookies for cart functionality, preferences cookies for language and currency, and analytics cookies (only if you accept). You can manage these via the cookie banner on first visit, or by clicking Cookie Preferences.

9. Security

All checkout pages use TLS 1.3 encryption (HTTPS). Payment data is processed by PCI-DSS Level 1 certified processors. We never store full card numbers. Internal access to customer data is limited to support and operations staff under signed confidentiality agreements.

10. Updates to this policy

If we make material changes, we will email subscribers at least 14 days before the change takes effect and post a notice on this page. Minor wording changes are reflected in the "Last Updated" date.

11. Contact us

Privacy questions, complaints, or rights requests: